AI-powered customer service built for small tourism businesses — hotels, restaurants, rentals, and more. Set up in minutes, trained on your business, and available to your customers 24/7.
How Your AI Agent Handles Customers
The Problem
Tourists don't wait. If they don't hear back quickly on WhatsApp, they book with your competitor.
Tourists message at 2am asking about availability, prices, and directions. Without a quick response, they move on to the next option.
Managing dozens of WhatsApp chats takes hours every day — time your team should spend on actually running your business.
Every unanswered message is a potential booking gone. Small businesses can't afford slow or inconsistent customer communication.
of tourist inquiries happen outside normal business hours
more bookings for businesses that respond within 5 minutes
of customers won't reach out again after getting no response
Our Solution
A WhatsApp customer service agent that knows your business inside and out — and works alongside your team around the clock.
Live conversation — Scooter rental in Tulum
How It Works
No technical setup required. If you can send a WhatsApp message, you can set up and customize your AI agent.
Link your business WhatsApp number. Your AI agent is immediately live and ready to respond to incoming customer messages.
Share your website, price lists, past conversations, menus, or any documents. Your agent learns everything about your business automatically.
Just tell the meta agent what you want — by text or voice note. "Always offer 10% off group bookings." It updates your agent instantly.
Your agent handles customer inquiries around the clock. Your staff stays informed and can step in at any moment.
Key Features
Built specifically for small tourism businesses on WhatsApp — not a generic chatbot, but a real AI teammate for your business.
Customize your CS agent using plain language — no code, no dashboards. Send a voice note or a text message to your meta agent and it updates your CS agent instantly. It's like having a smart manager who configures your other assistant.
Get started →Your agent learns from sources you already have. No manual data entry — just share and it absorbs everything automatically.
Your agent works in group chats alongside your staff. Anyone on your team can jump in and take over the conversation — seamlessly.
Your agent never sleeps. It's active 24/7 and gets more accurate and personalized with every customer interaction — no manual updates needed.
Your agent recommends partner businesses to your customers — and theirs do the same for you. More reach and more bookings with zero extra effort.
Pricing
Pay for what you use. Every plan includes a monthly AI credit — your usage budget for customer conversations.
Core
Billed annually ($432/yr)
Pro
Billed annually ($924/yr)
Enterprise
Customer Stories
Real results from tourism businesses using Bliss Labs to handle customer conversations on WhatsApp.
We get WhatsApp messages at 3am from people asking about tables for the weekend. I used to wake up to 30 unread messages and half the reservations were already gone to other promoters. Now the agent handles everything overnight — availability, minimums, bottle packages. I just show up to confirmations in the morning.
We were spending 3–4 hours a day just answering the same WhatsApp questions — rates, availability, where to pick up. Setting up the agent took less than an hour. Now it handles all of it, and our bookings actually went up because we stopped losing people who messaged after hours.
Tourists always message last minute asking about airport transfers or shuttles. Before, if I was on the road I'd miss those completely. Now I don't miss a single inquiry. The agent confirms pickup times and sends our location automatically — things I had to do manually every single time.
WhatsApp is how every guest contacts us — before arrival, during their stay, even after checkout. One person was managing it all. Now the agent handles availability, room questions, check-in times, and local recommendations. The referral network also started bringing us bookings from nearby rental businesses we'd never connected with before.
FAQ
Everything you need to know before getting started.
Your monthly AI credit is your usage budget for the month. Every conversation your agent handles consumes a small amount of credit based on the length and complexity of the exchange. When your credit runs out, your agent pauses until the next billing cycle — or you can top up at any time using additional credit.
It's a practical reference, not a hard limit. A short exchange (availability check, price inquiry) uses less credit than a longer booking flow. We estimate ~$0.10 per conversation on average, so a $40 credit covers roughly 400 conversations — but your actual number may be higher or lower depending on your business type.
The agent handles conversations in any language your customers write in — English, Spanish, French, German, Portuguese, and more. You can also instruct the meta agent to always respond in a specific language or to match the language the customer uses.
Most businesses are up and running in under an hour. You connect your WhatsApp number, share a few sources for the agent to learn from (your website, a price list, past conversations), and your agent is live. No technical skills required.
Yes — this is a core part of how Bliss works. Your agent operates in a shared group chat alongside your staff. Any team member can jump in and take over a conversation at any point, and the agent will step back automatically. You stay in full control at all times.
That's entirely up to you. You can configure the agent to introduce itself as an AI assistant, use a persona with a name, or keep it neutral. We recommend being transparent with customers, but the choice is yours to make through the meta agent.
Your agent will pause and stop responding to new messages. You'll receive a notification so you can add extra credit to resume immediately, or wait until your credits reset at the start of your next billing cycle. We never charge you automatically beyond your selected plan.
Yes. You can switch plans at any time from your dashboard. Upgrades take effect immediately; downgrades apply at the start of your next billing cycle. There are no long-term contracts or cancellation fees.
Get Started
We're onboarding a small group of tourism businesses. If you're ready to never miss a customer again, we'd love to connect.